Privacy Policy

Last updated: 03/09/2025

At Busy But Strong, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in accordance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and contact details

  • Health and fitness information (where relevant to your programme)

  • Payment details (processed securely through third-party providers)

  • Communications between you and Busy But Strong

2. How We Use Your Information

We use your data to:

  • Deliver coaching services and support

  • Process payments

  • Communicate with you regarding your programme

  • Improve our services

  • Comply with legal and regulatory obligations

We will never sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity: To provide the services you sign up for

  • Legal obligation: To comply with applicable laws

  • Consent: Where required, for specific uses (e.g., testimonials)

  • Legitimate interests: To improve and develop our services

4. Data Retention

We retain personal data only as long as necessary to provide services and meet legal obligations. Health and payment records will be kept in line with statutory requirements.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Object to or restrict processing

  • Request data portability

You can exercise these rights by contacting us at [Insert Contact Email].

6. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

7. Third-Party Services

We may use secure third-party platforms (e.g., payment processors, online coaching software). These providers have their own privacy policies and comply with data protection regulations.

8. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Busy But Strong
Email: spud@busybutstrong.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.